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Ordering & Payment
How much is shipping?
Shipping costs vary by location. Shipping is calculated at checkout.
Which payment methods do you offer?
You can pay by creditcard, GooglePay, PayPal or Apple pay when you order via the webshop.
Are there any additional charges beyond the displayed checkout cost?
No, most of the time there is no additional charges beyond the displayed checkout cost. In the event of any additional charges, such as due to tax adjustments, we will reach out to you for a discussion regarding the extra surcharge.
Specification
Where I can find the product specification?
The product specifications are an exact match to the model you requested. If it doesn't fit due to a manufacturing error, we will issue a full refund
Shipping & Return
Which countries are eligible for delivery in your service?
We provide delivery services to Canada, the USA, China, and Australia. If you're interested in delivery to other countries, please get in touch with us.
My order was damaged in transport, what should I do?
If your order has been damaged during transport then please reach out to us as soon as possible – please take some pictures of the damage and send these to us by email at info@umecotech.com and we will find a solution.
Do you support self-pickup?
Yes, our address is Huiju Industry ParkNo.1333 Yinxian Ave., Ningbo City 315000, P.R.China.
How soon can I expect my delivery
Orders are shipped from our warehouse in Melbourne, VIC. We typically deliver in 5-7 working days. Once your order has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you.
Exceptions may apply for particularly distant or inaccessible locations.
*FilterSpotter will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
Other
Reseller / Dropshipping / Agent Seller
Currently, we do not engage in partnerships with dropshipping or agent sellers. We retain the right to take legal action against any business selling our products without authorization.
My order was damaged in transport, what should I do?
If your order has been damaged during transport then please reach out to us as soon as possible – please take some pictures of the damage and send these to us by email at info@umecotech.com and we will find a solution.
Do you support self-pickup?
Yes, our address is Huiju Industry ParkNo.1333 Yinxian Ave., Ningbo City 315000, P.R.China.
How soon can I expect my delivery
Orders are shipped from our warehouse in Melbourne, VIC. We typically deliver in 5-7 working days. Once your order has shipped, you’ll receive a tracking number that you can use to follow your package as it makes its way to you.
Exceptions may apply for particularly distant or inaccessible locations.
*FilterSpotter will not be held accountable for any delays in shipping due to customs or carrier delays, and unforeseen circumstances outside of our control.
Contact us
UMECO TRADING (HK) CO.,LIMITED NINGBO RAMPA FILTER EQUIPMENT CO., LTD MPA HYDRAULIC INDUSTRY (NINGBO) CO.,LTD
Huiju Industry ParkNo.1333 Yinxian Ave., Ningbo City 315000, P.R.China
About FilterSpotter
© 2023, UMECO TRADING (HK) CO.,LIMITED